Veterinary Call Center Operator
2.
5 Newtown, CT Newtown, CT Part-time Full-time Part-time Full-time $19.
50 - $24.
50 an hour $19.
50 - $24.
50 an hour 14 hours ago 14 hours ago 14 hours ago CALLING EXPERIENCED TECHNICIANS! Are you tired of restraining, nail trims, and selling preventatives? Are you looking to transition into the next phase of your veterinary career? Newtown Veterinary Specialists may have a position that is right for you! We are currently seeking one experienced veterinary professional to join our client service team and work in our busy call center.
Ideal candidates will have 3-4
years of previous veterinary experience, have worked in a veterinary setting, have knowledge of medical terminology and common medical diagnosis, and strong client communication skills.
Candidates without vet med experience will not be considered.
Shift times Monday-Friday are 10am-6pm with one rotating night and weekend shift per month.
This is a full-time 40 hours per week position.
Our hospital is open 365 days a year and all client service representatives are required to work 2 holidays per year.
NVS is a busy, full-service specialty and emergency hospital.
We pride ourselves on providing exceptional veterinary care that creates a culture focused on specialty, emergency and critical care.
The perfect individual must possess the ability to empathize with clients.
The individual should genuinely care about people and animals, possess excellent communication skills, be highly organized, have strong public relations skills, take the initiative to problem solve, possess active listening skills, have confidence in handling customer interactions, relationship building skills, projecting a professional image, and have excellent interpersonal skills.
Must be outgoing, full of enthusiasm and a team player.
Serious Inquiries Only.
Position Overview:
The Client Service Call Center Operator will work amongst the front desk team and provide day to day support to team members.
He/she will manage all client calls and direct calls throughout the hospital.
Ideal candidates are expected to possess skills, knowledge, and abilities which include, but are not limited to the following:
Proper use of grammar, spelling, and vocabulary Knowledge of standard veterinary procedures and practices Strong communication and organizational skills Ability to work effectively under continuing pressure and possible interruptions Ability to understand and follow instructions Strong computer knowledge and knowledge of office equipment Exudes a positive attitude and is team orientated Tasks:
Answering a multi line phone system Effective message taking and documentation Forwarding calls to the appropriate departments within the hospital Effective phone triage recognizing medical emergencies Other tasks as needed
Qualifications:
High school diploma, GED or equivalent combination of education, and/or experience.
1-2 years client service or reception experience preferred 3-4 years of veterinary experience is preferred, but not required Excellent phone, computer, and client service skills a must Tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
Some moderately physically demanding work, involving lifting or carrying up to 50 pounds.
Schedule:
Shifts vary including nights, holidays, and weekends.
8 hour shift, 10 hour shift, 12 hour shift Day shift/Night shift Monday to Sunday Pay:
$19.
50 - $24.
50 per hour Compensation based on experience and we are willing to negotiate with experienced veterinary professionals.
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Work Location:
One location Job Types:
Full-time, Part-time Pay:
$19.
50 - $24.
50 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Day shift Holidays Night shift Overtime Weekends as needed Work setting:
In-person
Experience:
Veterinary
Experience:
3 years (Required) Front Desk or Customer Service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Newtown, CT Newtown, CT Part-time Full-time Part-time Full-time $19.
50 - $24.
50 an hour $19.
50 - $24.
50 an hour 14 hours ago 14 hours ago 14 hours ago CALLING EXPERIENCED TECHNICIANS! Are you tired of restraining, nail trims, and selling preventatives? Are you looking to transition into the next phase of your veterinary career? Newtown Veterinary Specialists may have a position that is right for you! We are currently seeking one experienced veterinary professional to join our client service team and work in our busy call center.
Ideal candidates will have 3-4
years of previous veterinary experience, have worked in a veterinary setting, have knowledge of medical terminology and common medical diagnosis, and strong client communication skills.
Candidates without vet med experience will not be considered.
Shift times Monday-Friday are 10am-6pm with one rotating night and weekend shift per month.
This is a full-time 40 hours per week position.
Our hospital is open 365 days a year and all client service representatives are required to work 2 holidays per year.
NVS is a busy, full-service specialty and emergency hospital.
We pride ourselves on providing exceptional veterinary care that creates a culture focused on specialty, emergency and critical care.
The perfect individual must possess the ability to empathize with clients.
The individual should genuinely care about people and animals, possess excellent communication skills, be highly organized, have strong public relations skills, take the initiative to problem solve, possess active listening skills, have confidence in handling customer interactions, relationship building skills, projecting a professional image, and have excellent interpersonal skills.
Must be outgoing, full of enthusiasm and a team player.
Serious Inquiries Only.
Position Overview:
The Client Service Call Center Operator will work amongst the front desk team and provide day to day support to team members.
He/she will manage all client calls and direct calls throughout the hospital.
Ideal candidates are expected to possess skills, knowledge, and abilities which include, but are not limited to the following:
Proper use of grammar, spelling, and vocabulary Knowledge of standard veterinary procedures and practices Strong communication and organizational skills Ability to work effectively under continuing pressure and possible interruptions Ability to understand and follow instructions Strong computer knowledge and knowledge of office equipment Exudes a positive attitude and is team orientated Tasks:
Answering a multi line phone system Effective message taking and documentation Forwarding calls to the appropriate departments within the hospital Effective phone triage recognizing medical emergencies Other tasks as needed
Qualifications:
High school diploma, GED or equivalent combination of education, and/or experience.
1-2 years client service or reception experience preferred 3-4 years of veterinary experience is preferred, but not required Excellent phone, computer, and client service skills a must Tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
Some moderately physically demanding work, involving lifting or carrying up to 50 pounds.
Schedule:
Shifts vary including nights, holidays, and weekends.
8 hour shift, 10 hour shift, 12 hour shift Day shift/Night shift Monday to Sunday Pay:
$19.
50 - $24.
50 per hour Compensation based on experience and we are willing to negotiate with experienced veterinary professionals.
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Work Location:
One location Job Types:
Full-time, Part-time Pay:
$19.
50 - $24.
50 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Day shift Holidays Night shift Overtime Weekends as needed Work setting:
In-person
Experience:
Veterinary
Experience:
3 years (Required) Front Desk or Customer Service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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